Privacy Policy

Last Updated: 19th August 2025

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The Soul Portals Collective (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website thesoulportalscollective.com.

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1. Information We Collect

We may collect the following types of information when you book a service or contact us:

• Personal information you provide (e.g., name, email, date of birth, place of birth, time of birth).

• Payment details when you purchase services, processed securely through third-party payment providers (we do not store your full payment information).

• Technical information such as IP address, browser type, and pages visited, collected automatically through cookies or similar technologies.

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2. How We Use Your Information

We use your information to:

• Provide and deliver your readings and related services.

• Process bookings and payments securely.

• Communicate with you regarding your inquiries or bookings.

• Improve our website and services.

• Comply with legal obligations.

 

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share information with:

• Trusted service providers (e.g., payment processors, email service providers).

• Legal authorities, when required by law.

 

4. Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though this may affect site functionality.

 

5. Security

We take reasonable steps to protect your personal information. However, no online transmission or storage method is 100% secure.

 

6. Your Rights

Depending on your location, you may have rights to access, update, or request deletion of your personal information. To exercise these rights, contact us at thesoulportalscollective@hotmail.com.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

 

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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📧 Email: thesoulportalscollective@hotmail.com
📍 Address: Available upon request.